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Customer Service


Customer ServiceOverview

No one out-delivers Shepherd Color. And by delivery, we mean delivery of consistent product, documentation, technical information, and product support.

When you call Shepherd, you are in immediate contact with someone who can help you directly, or who can connect you with someone who can. Our Customer Service representatives know our customers. They can make special arrangements to ease your most urgent situations. The Shepherd Color Company is committed to making your business transaction as easy as possible. We offer different payment options, including Check, COD, or Wire Transfer. For more information, please contact your Shepherd representative or use our convenient Ask a Question service!

Our commitment is not finished when you purchase a Shepherd product. The Shepherd Color Company has a staff of Technical Support Specialists that can help you diagnose your most difficult problems. Often, we can demonstrate a solution in our application labs, using equipment and techniques that duplicate your own.

If you need innovative options in packaging, custom colors, supply chain management, or other aspects of doing business, please give us a call. We get excited about discovering the next great idea!

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